Last Updated: September 30, 2026
Flowdock, a brand of Omnia Retail Germany GmbH, respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains what personal data we may collect when you visit our website, contact us, enquire about a Flowdock subscription, or otherwise interact with us, as well as why we process that information and the rights available to you.
1. Who We Are
The website and Flowdock service are operated by:
Omnia Retail Germany GmbH
Trading / Brand Name: Flowdock
Havelstraße 16
64295 Darmstadt-West
Germany
Commercial Register: HRB 96465
Court of Registration: District Court Frankfurt am Main
VAT Number: DE 288768121
CEO: Haiko Krumm
Email: [email protected]
Phone: +49 151 22199445
2. Personal Data We Collect
Depending on how you interact with our website, we may process information that you provide directly to us, including:
- Your name
- Business or company information
- Email address
- Telephone number
- Information submitted through contact or plan-enquiry forms
- The Flowdock subscription plan you are interested in
- Messages and other information you voluntarily provide
Our website may also process technical and usage information through cookies and similar technologies where permitted by your cookie preferences.
3. Why We Process Personal Data
We may process personal information to:
- Respond to enquiries
- Provide information about Flowdock
- Handle subscription-plan enquiries
- Communicate with prospective and existing customers
- Provide requested services
- Operate and maintain our website
- Meet applicable legal obligations
- Protect the security and integrity of our website and services
4. Legal Basis for Processing
Where the GDPR applies, personal data must be processed on an appropriate legal basis under Article 6 GDPR.
Depending on the circumstances, processing may be based on your consent, steps necessary before entering into a contract, performance of a contract, compliance with legal obligations, or legitimate interests.
The exact legal basis should correspond to the particular processing activity involved.
5. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected and as required by applicable legal, contractual, accounting, or regulatory obligations.
Retention periods may differ depending on the type of information and the reason it is processed.
6. Sharing Personal Data
Personal data may be shared with service providers or other recipients where necessary to operate our website, provide our services, meet legal requirements, or support legitimate business operations.
We do not disclose personal information without an appropriate purpose and legal basis.
7. Cookies and Tracking
Our website may use cookies and similar technologies.
Optional tracking technologies should only operate after the appropriate consent has been obtained. Visitors must be able to accept or decline optional cookies by category, and users who decline optional tracking cookies must not be tracked through those technologies.
Please see our Cookie Policy for more information.
8. Your GDPR Rights
Subject to applicable law, you may have rights including:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent where processing relies on consent
9. Exercising Your Rights
To submit a privacy or personal-data request, contact:
We may need to verify your identity before processing certain requests.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our practices, website, services, or applicable requirements change. The current revision date will appear at the top of this page.
11. Contact Us
For questions about this Privacy Policy or our handling of personal data:
Flowdock / Omnia Retail Germany GmbH
Havelstraße 16, 64295 Darmstadt-West, Germany
Email: [email protected]
Phone: +49 151 22199445